I have just placed my third order for Bounce and Bella raw turkey. I am sure it will be as well-received as the previous: dew claws up rom the dogs.
Out pup was raised on a raw diet; our other dog on the best kibble we could find (including B&B). Our older dog took a about 10 days to properly settle into the raw diet but is now fully adapted and looking very well on it.
First, packaging. B&B pack the food very well. It has always arrived properly frozen. I mention this as some we have had frozen raw arrive that was 'only just' frozen: a meat sorbet.
The individual 1 kg pouches are easy to handle and still have the labels intact (not always the case with some other providers). Only one pack has had a leak, evident on thawing. I reported this back to B&B, who referred the matter on and, since then, have had no leakage, just a condensation pool that would happen for any cold object. The packages stand on their base, which saves room in the fridge over a flat pack and, the top is resealable: though our dogs would gladly eat the whole much in one sitting, the remaining food can be kept air-tight.
The food is of a consistent quality and well-formulated as 80:10:10. The consistency is coarser than a pate (which our dogs do not like - "we've got teeth, for goodness sake") but minced fine enough to bind together, and provide an occasional pleasing crunch. We must have tried (well, we chose and they sampled) over 25 recipes, across 8 brands. Though facultative carnivores our two turn their nose up at some foods.
One brand we have stopped buying as the packaging was so poor (60% leak; labels fall off; inconsistency) and, even when we passed this feedback on they did not seem concerned or interested. Another brand had recipes that were a bit too visceral for us (gristle, fur, offal chunks and sometimes inadequately chopped. A finer grind would have made it more palatable for this slightly squeamish handler). We have had no 'complaints' from our 4-legged pair.
How are they doing? Very well indeed. Both dogs looking healthy, clean teeth and breath and pooing well. They still bark enthusiastically at anyone passing the gate but B&B food never claimed to fix that.
Thus far we have only tried the turkey variety but, on the back of that +ve experience we will choose the mixed pack next time, to see if there is a preference.
Glad to have found a raw dog food brand we like and trust, that provides reliable delivery and consistency.
I have a concern that B&B will become so successful on their merit that they'll get bought out by one of the bigger brands, who will ruin a perfect set of products. There is no need to keep growing, dominate the country or the world ... You have a great brand and animal food. Message from our dogs: "Please don't sell out."